Privacy Policy
Last updated: April 2025
This policy explains how Locale (operated by Luke Simpson, trading as Locale, based in Tamworth, Staffordshire) collects, uses and protects your personal information when you use this website or contact us about our services.
Who we are
Locale is a web design service based in Tamworth, Staffordshire. You can contact us at hello@localeweb.co.uk or on 07949 239673.
What information we collect
We only collect information you give us directly, including:
- Your name and contact details (email, phone number)
- Your business name and type
- Any messages or enquiries you send through our contact form
- Photos and assets you send us as part of a website build
We also collect basic analytics data through Google Analytics (pages visited, time on site, location by country/region) to help us understand how people use our site. This data is anonymised and does not identify you personally.
How we use your information
- To respond to your enquiry and provide our services
- To build and manage your website if you become a client
- To send you invoices or service-related communications
- To improve our website based on analytics
We do not use your information for marketing unless you have explicitly asked us to stay in touch.
Who we share it with
We do not sell, rent or share your personal information with third parties for marketing purposes. Your data may be processed by the following services as part of delivering our service:
- Netlify — website hosting and form submissions
- Google Analytics — anonymised site usage statistics
- Google Workspace / Gmail — email communication
All third-party services we use are GDPR-compliant.
How long we keep it
Enquiry data is kept for up to 12 months. Client project data (including assets and correspondence) is kept for the duration of the client relationship and up to 2 years after it ends, for reference purposes. You can ask us to delete your data at any time.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Object to how we use your data
- Ask us to restrict processing of your data
To exercise any of these rights, email hello@localeweb.co.uk and we'll respond within 30 days.
Cookies
This site uses cookies for Google Analytics (analytics/performance cookies). We ask for your consent before placing these cookies. You can withdraw consent at any time by clearing your browser cookies.
We do not use advertising, tracking or social media cookies.
Changes to this policy
We may update this policy occasionally. The date at the top of this page shows when it was last changed. Continued use of our site after an update means you accept the revised policy.
Contact
Questions about this policy? Contact us at hello@localeweb.co.uk or call 07949 239673.